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Bridge to Housing Pilot Participation

The Bridge to Housing initiative aims to reduce friction between social service agencies and housing providers through shared assessment protocols and collaborative service agreements. We are piloting a new approach to successful tenant placement and eviction prevention.

Please note: There is no downside to saying "No" to any of the questions below. We are simply seeking clarity on your organization's current capabilities, policies, and comfort levels. This information will help us understand where we can build collaboration and where we might need to adjust our approach.

Please review the list of questions below to determine if you are interested in participating in this pilot project to model a new way of doing business.

Name

Company/Organization

Email Address

Phone Number

Application

Are you prepared to gather all of the traditional tenant application information requested by the landlord, even if some of the items don’t apply (criminal record check, landlord references or credit scores)?

A
B
C

Can you offer translation and interpretation services if required?

A
B

Are you willing to use a common portal that will be accessible by both referral partners and landlords?

This portal would be used to securely share applicant status, exchange necessary documents and act as a communication platform, reducing reliance on email and ensuring both parties have real-time access to information.
A
B
C

Are you committed to ensuring that the referral is both appropriate and affordable? (That there is a good fit between the building/unit and the household?)

Guidelines:
Children of differing sex over the age of 11 should not share rooms. Please adhere to reasonable occupancy standards to avoid overcrowding.

For affordability, we aim for a good fit: the number of bedrooms should match the household members, and rent should not exceed 30–50% of household income.
A
B

Are you prepared to only refer tenants who have completed the Rent Ready program?

A
B

Are you prepared to co-sign the lease with the tenant?

A
B

Finances

Will your tenants come with damage deposits? (These will be required)

A
B

Will the rent be directly deposited by the source of income or will the tenant be making the payment?

Does your program come with a damages fund in cases where tenants damage the property beyond normal wear and tear? If yes, is there a cap on the amount per unit? If no, what is the remedy if the tenant damages the property?

Untitled multiple choice field
A
B

Support

Are you prepared to co-attend a pre-leasing meeting with the landlord?

A
B

Will you bring a dedicated staff member to meet with the tenant on at least a monthly basis for the term of the lease? (Commit to an individual service plan for each tenant?)

A
B

Are you prepared to commit to a 24 hour response time for non EPS issues raised by the landlord? (Exact details of how this could be delivered to be determined.)

A
B

Are you prepared to accept the responsibility and accountability associated with a mutually agreed-upon Landlord-Agency Service Level Agreement (SLA)?

A
B

If a lease fails, are you prepared to assist with a voluntary, non-legal transition or relocation process, saving the landlord from the cost of a Residential Tenancy Dispute Resolution process?

A
B

Are you interested in collaborating with us to co-design this pilot approach?

A
B
C

Additional Comments